Q1: Are you a factory or trading company?
We are a factory, located in Shenzhen China. Warmly welcome your visiting at any time.
Q2: Can I order a sample to check quality first?
Yes. We trust most business start from small quantity. And we always pay much attention to quality;
Q3: May I customize special color for products?
Yes. We encourage our customers with differentiation. MOQ 2,000pcs,we can make any colors for you.
Q4:Can I use my own logo for products?
Sure.One color, MOQ 500pcs, logo cost USD50; Order 2000pcs, no additional cost;Two colors, MOQ 500pcs,logo cost USD100; Order 1000pcs, logo cost USD30; Order 4000pcs,no additional cost.
Q5: If it is OK to design my own package?
Yes. MOQ 2000pcs,package cost USD800;
Order 10000pcs,no additional cost;
Special package like Wooden case/ Crystal box/ Carton box should be discussed depends on detailed requirements.
Q6: What is your product warranty?
Ameec focus on the high quality products, so we offer 1 year warranty. Any defective parts can be exchanged for free.2 ways to select: You can bring effective parts to exchange in our factory when you visit China; We send you new parts by express, you just need take images or videos to prove the defective parts.
Q7:What are your payment terms and methods?
For sample order, we require 100% payment in advance; For bulk order, we require 70% in advance(for custom goods, we require 50% in advance) and balance should be finished before shipment. We accept payment by Paypal, Western union, T/T, etc.
Q8: Do you offer free samples?
Normally we do not offer free samples, but if we are doing a promotion, we may offer. Please check with our sales person.
Q9:How to be your distributors and what is the special service?
To ensure clients’ long-term profit, we only invite 1-2 distributors in a country. If you have interest to be our distributors, just contact our sales, and let them know your purchase plan each year, then we will evaluate. If it is acceptable by each side, we need conclude a contract.
For distributors, we offer the best price; Free training in our factory; Provide you with good market protection policy, all enquiry from your country will be directly followed by your side; Exhibition support, we can arrange engineers to assist your exhibition; Free parts are possible…
Q10: How your company control the quality?
We check via professional equipments like temperature measuring device/Short circuit detector/TAC-STICK...Before sending out, each products will be tested again all function and performance.
Q11: Do you have any certification for products?
Our products passed CE ROHS FCC. If you need other certification, we are pleased to coordinate and cost can be afforded after communication.
Q12: What is the lead time?
For sample order, need 2-3 working days; 3,000pcs,7-15 working days to deliver.
Q13: Which kind of package do you have?
We provide you with neutral package, or with our Ameec logo, or OEM packing.
Q14: What are the shipping ways?
Our goal is to find the fastest/safest/cheapest way for clients. For small quantity, we suggest shipping by air or door-to-door express, DHL/UPS/FEDEX/TNT… Shipping by sea is cheaper in large quantity if you 're not hurry.